Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name and email address when you sign in with Google OAuth. We also collect usage data including server provisioning activity, subscription status, and support interactions.

2. How We Use Your Information

• To provision and manage your dedicated server
• To process payments via our payment provider (Creem)
• To send transactional emails (billing, provisioning updates)
• To provide customer support
• To improve our platform and services

3. Data Storage

Your account data is stored in a secure PostgreSQL database. Server credentials and API keys are encrypted at rest using AES-256 encryption. We do not store your AI provider API keys in plain text.

4. Third-Party Services

We use the following third-party services:

• Google OAuth — for authentication
• Creem — for payment processing
• Hetzner Cloud — for server infrastructure

Each third party has their own privacy policy and data practices. We recommend reviewing their policies separately.

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at support@setupclaw.io.

7. Cookies

We use session cookies for authentication purposes only. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform.

9. Contact

If you have any questions about this Privacy Policy, please contact us at support@setupclaw.io.